Access Redirect Issue at My Moveworks Portal
Nov 3, 17:16 UTCNov 3, 18:34 UTC
Duration
1h 17m
Impact
Minor
Root cause
Not disclosed
MoveWorks, 90 days
16 incidents
Affected
Moveworks SetupMoveworks DocumentationSupportCommunityMy Moveworks Portal - Moveworks SetupMy Moveworks Portal - Moveworks DocumentationMy Moveworks Portal - SupportMy Moveworks Portal - Community
Final update
This incident has been resolved.
Timeline
- Resolved · Nov 3, 18:34 UTC
This incident has been resolved.
- Monitoring · Nov 3, 17:54 UTC
A fix has been implemented and we are monitoring the results.
- Investigating · Nov 3, 17:16 UTC
We’re currently experiencing an issue that is affecting My Moveworks Portal access for some users. When attempting to reach {mycompany}.moveworks.com, you may be automatically redirected to {mycompany}.moveworks.com/assistant. What we’re doing: Our team is actively investigating and working to resolve this issue as quickly as possible. In the meantime: Please use the alternate URL to access the portal: {mycompany}.moveworks.com/manage We apologize for the inconvenience and appreciate your patience. We will provide an update as soon as we have more information.
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