Issue Affecting Approval Requests
Aug 11, 17:45 UTCAug 12, 14:38 UTC
Duration
20h 52m
Impact
Minor
Root cause
Not disclosed
MoveWorks, 90 days
16 incidents
Affected
Enterprise Approvals
Final update
This incident has been resolved.
Timeline
- Resolved · Aug 12, 14:38 UTC
This incident has been resolved.
- Monitoring · Aug 11, 17:45 UTC
We identified an issue affecting multiple customers where approval requests were processed successfully, but users encountered a “You don’t have access to the request” error when retrieving the updated record. Engineering has deployed a fix and is currently monitoring the system to ensure stability. We will share additional updates as they become available.
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