Incidentsby Glyph2026-05-08 AI SRE Query Failures (US-WEST)
May 8, 14:46 UTCMay 11, 11:51 UTC
Duration
2d 21h
Impact
Major
Root cause
Not disclosed
Observe, 90 days
10 incidents
Affected
Not listed by the vendor.
Final update
The issue has been resolved. All services are operating normally.
Timeline
- Resolved · May 11, 11:51 UTC
The issue has been resolved. All services are operating normally.
- Monitoring · May 8, 15:20 UTC
A fix has been implemented and we are monitoring the results.
- Investigating · May 8, 15:07 UTC
We are continuing to investigate this issue.
- Investigating · May 8, 14:46 UTC
Some customers may experience failed or unresponsive AI SRE queries. Affected users may see errors or timeouts when submitting queries. The team is actively investigating.
More from Observe
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