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Observe · Data and observabilityMar 16, 2026, 18:55 UTC 7 months ago

Ingest performance degredation in Prod EU cluster

MinorNot disclosedUpdated 1h ago
Mar 16, 18:55 UTCMar 16, 19:12 UTC
Duration
17m
Impact
Minor
Root cause
Not disclosed
Observe, 90 days
10 incidents
Affected
Not listed by the vendor.
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Mar 16, 19:12 UTC
    This incident has been resolved.
  2. Monitoring · Mar 16, 18:55 UTC
    A large increase in tracing data caused ingestion lag on the prod-eu-1 cluster, affecting multiple customers. Encoder replicas were scaled up and subsequently rolled to resolve unassigned partition workers. Memory pressure was identified as a contributing factor. Ingestion lag peaked at up to 45 minutes for some customers and has since recovered to near-normal levels. The team is continuing to monitor.

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