Incidentsby Glyph2025-08-21 Ingest latency in US West (Oregon) Limited Customers
Aug 21, 13:25 UTCAug 21, 15:09 UTC
Duration
1h 45m
Impact
Critical
Root cause
Not disclosed
Observe, 90 days
10 incidents
Affected
Not listed by the vendor.
Final update
This incident has been resolved.
Timeline
- Resolved · Aug 21, 15:09 UTC
This incident has been resolved.
- Monitoring · Aug 21, 14:41 UTC
Dataset freshness is recovering, with most datasets now at nominal levels. Monitoring will continue until all datasets have been fully restored.
- Identified · Aug 21, 14:04 UTC
We have identified the issue and are monitoring the recovery of datasets that are not meeting their freshness goals. We will continue to provide updates as we have them for the recovery progress.
- Investigating · Aug 21, 13:25 UTC
We are continuing to investigate this issue.
- Investigating · Aug 21, 13:25 UTC
We’ve identified an issue causing significant dataset staleness in the following regions: US West (Oregon) Limited Customers. As a result, some users may experience dataset staleness up to 12 hours. Currently there is no risk of data loss. Our team is actively investigating the root cause and working to restore normal performance as quickly as possible. We’ll provide updates as we learn more. Thank you for your patience!
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