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Observe · Data and observabilityOct 20, 2025, 09:01 UTC 1 year ago

2025-10-20 AWS East Outage

MinorNot disclosedUpdated 1h ago
Oct 20, 09:01 UTCOct 21, 01:23 UTC
Duration
16h 22m
Impact
Minor
Root cause
Not disclosed
Observe, 90 days
10 incidents
Affected
Not listed by the vendor.
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Oct 21, 01:23 UTC
    This incident has been resolved.
  2. Monitoring · Oct 20, 23:27 UTC
    AWS has reported full recovery. We will monitor this for 2 hours and then close if no new issues arise.
  3. Monitoring · Oct 20, 22:22 UTC
    AWS is still monitoring recovery of services in the US-EAST-1 region. https://health.aws.amazon.com/health/status We expect services for affected customers to fully recover but have no estimate for how long that will take at this time. Our team will continue to monitor the situation closely and provide updates as more information becomes available.
  4. Monitoring · Oct 20, 22:07 UTC
    AWS is still monitoring recovery of services in the US-EAST-1 region. https://health.aws.amazon.com/health/status We expect services for affected customers to fully recover but have no estimate for how long that will take at this time. Our team will continue to monitor the situation closely and provide updates as more information becomes available.
  5. Monitoring · Oct 20, 20:50 UTC
    AWS is still monitoring recovery of services in the US-EAST-1 region. https://health.aws.amazon.com/health/status We expect services for affected customers to fully recover but have no estimate for how long that will take at this time. Our team will continue to monitor the situation closely and provide updates as more information becomes available.
  6. Monitoring · Oct 20, 19:35 UTC
    AWS is still monitoring recovery of services in the US-EAST-1 region. We expect services for affected customers to fully recover but have no estimate for how long that will take at this time. Our team will continue to monitor the situation closely and provide updates as more information becomes available.
  7. Monitoring · Oct 20, 18:26 UTC
    AWS has largely recovered services in the US-EAST-1 region. We expect services for affected customers to fully recover but have no estimate for how long that will take at this time. Our team will continue to monitor the situation closely and provide updates as more information becomes available.
  8. Monitoring · Oct 20, 16:59 UTC
    AWS has largely recovered services in the US-EAST-1 region. We expect services for affected customers to fully recover but have no estimate for how long that will take at this time. Our team will continue to monitor the situation closely and provide updates as more information becomes available.
  9. Monitoring · Oct 20, 15:59 UTC
    AWS has largely recovered services in the US-EAST-1 region. We expect services for affected customers to fully recover but have no estimate for how long that will take at this time. We are continuing to monitor.
  10. Monitoring · Oct 20, 14:44 UTC
    AWS has largely recovered services in the US-EAST-1 region. We expect services for affected customers to fully recover but have no estimate for how long that will take at this time. We are continuing to monitor.
  11. Monitoring · Oct 20, 13:43 UTC
    AWS has largely recovered services in the US-EAST-1 region. We expect services for affected customers to fully recover but have no estimate for how long that will take at this time. Our team will continue to monitor the situation closely and provide updates as more information becomes available.
  12. Monitoring · Oct 20, 12:28 UTC
    AWS has applied initial mitigations and is observing signs of recovery for impacted AWS Services in US-EAST-1. To clarify, US-WEST-2 remains unaffected. We expect services for affected customers to fully recover but have no estimate for how long that will take at this time. We will be monitoring the situation and posting updates as we have more information.
  13. Monitoring · Oct 20, 11:27 UTC
    AWS has applied initial mitigations and is observing early signs of recovery for some impacted AWS Services in US-EAST-1. To clarify, US-WEST-2 remains unaffected. We expect services for affected customers to fully recover but have no estimate for how long that will take at this time. We will be monitoring the situation and posting updates as we have more information.
  14. Monitoring · Oct 20, 09:41 UTC
    AWS has applied initial mitigations and is observing early signs of recovery for some impacted AWS Services in US-EAST-1. We expect services for affected customers to fully recover but have no estimate for how long that will take at this time. We will be monitoring the situation and posting updates as we have more information.
  15. Investigating · Oct 20, 09:01 UTC
    There is currently an outage for AWS East which is causing ingest delays for some Observe customers. At this time we believe the impact to be localized to only a few customers and we have notified those customers directly. We are currently investigating the issue and determining next steps. We do not believe there is a risk of data loss at this time.

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