Incidentsby Glyph2025-12-02 Elevated 500 errors from ingest endpoints
Dec 2, 21:57 UTCDec 2, 23:30 UTC
Duration
1h 33m
Impact
Minor
Root cause
Not disclosed
Observe, 90 days
10 incidents
Affected
Not listed by the vendor.
Final update
This incident has been resolved.
Timeline
- Resolved · Dec 2, 23:30 UTC
This incident has been resolved.
- Monitoring · Dec 2, 22:35 UTC
The issue has been identified and a fix has been implemented. We will continue to monitor this issue but we expect any ingestion issues to be resolved.
- Investigating · Dec 2, 21:57 UTC
We’ve identified an issue causing elevated 500 errors for ingest endpoints in the following regions: US West (Oregon) 1. As a result, some users may experience ingest rejections that should be resolved by retry logic. Our team is actively investigating the root cause and working to restore normal performance as quickly as possible. We’ll provide updates as we learn more. Thank you for your patience!
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