Incidentsby Glyph2025-07-22 Observe Services Unreachable - US West (Oregon)
Jul 22, 15:38 UTCJul 22, 17:51 UTC
Duration
2h 14m
Impact
Critical
Root cause
Not disclosed
Observe, 90 days
10 incidents
Affected
Not listed by the vendor.
Final update
This incident has been resolved.
Timeline
- Resolved · Jul 22, 17:51 UTC
This incident has been resolved.
- Monitoring · Jul 22, 15:48 UTC
A fix has been implemented and we are monitoring the results. We will continue to monitor for the next 2 hours and then close this incident.
- Investigating · Jul 22, 15:38 UTC
We’ve identified an issue causing services to be unreachable for tenants hosted on observeinc.com. As a result, customers are unable to access their tenants or run queries. However, data ingestion remains operational, and no data loss is expected. Our team is actively investigating the root cause and working to restore normal performance as quickly as possible. We’ll provide updates as we learn more. Thank you for your patience! Region(s) Affected: US West (Oregon)
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