Incidentsby Glyph2025-12-17: Monitors Not Triggering Alerts
Dec 18, 02:09 UTCDec 18, 06:00 UTC
Duration
3h 51m
Impact
Major
Root cause
Not disclosed
Observe, 90 days
10 incidents
Affected
Not listed by the vendor.
Final update
The issue has been resolved.
Timeline
- Resolved · Dec 18, 06:00 UTC
The issue has been resolved.
- Monitoring · Dec 18, 02:52 UTC
The issue causing alerts to not be triggered for monitors has been mitigated, and we are currently monitoring the system to ensure alerts are firing as expected. We will provide a final update once monitoring is complete.
- Identified · Dec 18, 02:27 UTC
We have identified the issue causing alerts to not be triggered for monitors. As a result, expected alert notifications may not have been generated during this period. The team is actively working on remediation and will provide further updates as progress is made.
- Investigating · Dec 18, 02:09 UTC
We are currently investigating an issue where alerts are not being triggered for monitors. As a result, expected alert notifications may not have been generated during this period.
More from Observe
Full history2026-10-12 Degraded Function For OPAL Copilot in Slow-lane Customer Instanceslasted 8h 45m2026-10-06 Degraded warehouse resume performancelasted 2h 55m2026-10-05 Delayed or missing data from poller-based integrationslasted 1h 3m2026-09-27 Data Transform and Monitor Processing Delays (US-WEST)lasted 1h 46m2026-09-21 Degradation in AI functionalitylasted 23h 31m2026-09-04 Performance degradation in EUlasted 1h 51m