Incidentsby IbisEU Platform 2: Performance Degradation in multiple modules (IM-12933)
Oct 22, 09:27 UTCOngoing
Duration
Ongoing
Impact
Minor
Root cause
Not disclosed
Qualys, 90 days
49 incidents
Affected
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)Cloud Agent (CA)Total CloudContainer Security (CS)File Integrity Monitoring (FIM)Network Passive Sensor (PS)Patch Management (PM)Policy Audit (PA)Qualys Gateway Service (QGS)Vulnerability Management (VM)Web Application Scanning (WAS)Custom Assessment and Remediation (CAR)EU Platform 2 - Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)EU Platform 2 - Cloud Agent (CA)
Final update
Qualys Cloud Platform operations has identified the issue and is actively working on a resolution.
Timeline
- Identified · Oct 22, 21:00 UTC
Qualys Cloud Platform operations has identified the issue and is actively working on a resolution.
- Investigating · Oct 22, 09:36 UTC
We are continuing to investigate this issue.
- Investigating · Oct 22, 09:34 UTC
We are continuing to investigate this issue.
- Investigating · Oct 22, 09:27 UTC
Qualys Cloud Platform Operations is investigating an issue causing delays in displaying agent and scan data and reporting issues in the UI on EU platform-2. We will provide further updates as they become available. Ticket reference for this Incident: IM-12933
More from Qualys
Full historyEU Platform 2: Delay in VM, PA and Container Security Processing [IM-12933]lasted 2h 34mUS Platform 01: Users accessing VMDR module getting redirected to login page [IM-12932]lasted 15h 40mEU Platform 2: High Portal-Indexing lag [IM-12919]lasted 38h 39mUS Platform 1: Delay in Data Processing (IM-12916)lasted 32h 55mUS Platform 4: VM Scans Erroring Out (IM-12906)lasted 5h 49mUS Platform 1: Cloud Agent delay in data processing (IM-12901)lasted 3d 4h