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SentinelOne · SecurityApr 6, 2026, 17:20 UTC 6 months ago

[EU1] Delayed Data Ingestion

InformationalNot disclosedUpdated 9h ago
Apr 6, 17:20 UTCApr 6, 21:19 UTC
Duration
3h 59m
Impact
Informational
Root cause
Not disclosed
SentinelOne, 90 days
0 incidents
Affected
Germany (EU1)AI SIEM (Data) - Germany (EU1)
Status page

Final update

All services have been fully restored and the incident is now resolved. We have validated that all systems are functioning normally. Thank you for your patience throughout this incident.

Timeline

  1. Resolved · Apr 6, 21:19 UTC
    All services have been fully restored and the incident is now resolved. We have validated that all systems are functioning normally. Thank you for your patience throughout this incident.
  2. Monitoring · Apr 6, 19:56 UTC
    Services have been restored, and we are working to validate the health of your systems. While data ingestion has resumed, there is a temporary backlog of data still being processed. As systems catch up, you may see a surge in delayed alerts. This is expected behavior and does not indicate new or ongoing threats.
  3. Investigating · Apr 6, 18:40 UTC
    We are continuing to investigate this issue.
  4. Investigating · Apr 6, 17:20 UTC
    We are aware of delays in data ingestion impacting some customers. You may experience a delay in the appearance of new data within your console, including security event data, asset inventories, or alerts. Our engineering team is investigating and working to restore normal data flow.

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