Incidentsby Ibis[NA1] Service Interruption
May 8, 02:05 UTCMay 8, 15:38 UTC
Duration
13h 32m
Impact
Informational
Root cause
Not disclosed
SentinelOne, 90 days
0 incidents
Affected
USA (NA1)Platform Features - USA (NA1)Singularity Threat Services - USA (NA1)AI SIEM (Data) - USA (NA1)Cloud Security - USA (NA1)Endpoint Security - USA (NA1)Singularity Operations Center and Management Console - USA (NA1)
Final update
All services have been fully restored and the incident is now resolved. We have validated that all systems are functioning normally. Thank you for your patience throughout this incident.
Timeline
- Resolved · May 8, 15:38 UTC
All services have been fully restored and the incident is now resolved. We have validated that all systems are functioning normally. Thank you for your patience throughout this incident.
- Identified · May 8, 02:32 UTC
SentinelOne is closely monitoring the ongoing degradation of an AWS Availability Zone that is impacting SentinelOne services in NA1. During this time, you may experience temporary service disruption. We will provide further details as this situation progresses.
- Investigating · May 8, 02:05 UTC
SentinelOne is closely monitoring the ongoing degradation of an AWS Availability Zone that is impacting SentinelOne services in NA1. During this time, you may experience temporary service disruption. We will provide further details as this situation progresses.
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