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Shopify · Apps and SaaSJun 21, 2022, 06:59 UTC 4 years ago

We are investigating an issue preventing web traffic to our servers

MajorNot disclosedUpdated 46d ago
Jun 21, 06:59 UTCJun 21, 08:11 UTC
Duration
1h 12m
Impact
Major
Root cause
Not disclosed
Shopify, 90 days
2 incidents
Affected
AdminCheckoutReports and DashboardsStorefrontAPI & MobileThird party servicesSupportPoint of Sale
Status page

Final update

All traffic is back to normal levels, we are no longer seeing errors and believe this fix has worked as intended.

Timeline

  1. Resolved · Jun 21, 08:11 UTC
    All traffic is back to normal levels, we are no longer seeing errors and believe this fix has worked as intended.
  2. Monitoring · Jun 21, 07:58 UTC
    A fix has been put in place and we are monitoring for any further issues.
  3. Investigating · Jun 21, 06:59 UTC
    We are looking into this and will keep you posted with updates here as soon as we have identified the issue.

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