We are investigating an issue preventing web traffic to our servers
Jun 21, 06:59 UTCJun 21, 08:11 UTC
Duration
1h 12m
Impact
Major
Root cause
Not disclosed
Shopify, 90 days
0 incidents
Affected
AdminCheckoutReports and DashboardsStorefrontAPI & MobileThird party servicesSupportPoint of Sale
Final update
All traffic is back to normal levels, we are no longer seeing errors and believe this fix has worked as intended.
Timeline
- Resolved · Jun 21, 08:11 UTC
All traffic is back to normal levels, we are no longer seeing errors and believe this fix has worked as intended.
- Monitoring · Jun 21, 07:58 UTC
A fix has been put in place and we are monitoring for any further issues.
- Investigating · Jun 21, 06:59 UTC
We are looking into this and will keep you posted with updates here as soon as we have identified the issue.
More from Shopify
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Jun 2422:57 UTC | Shop Pay unavailable | minor | 33m |
| Jun 2417:46 UTC | Some POS transactions are not completing on iOS devices Actions | major | 3h 6m |
| Mar 1315:24 UTC | Some Merchants are experiencing issues accessing Storefronts and Shopify Admins | critical | 41m |
| Oct 2515:50 UTC | Some merchants are encountering errors within their admin | major | 2h 42m |
| Jun 810:24 UTC | Assets not loading for some Shopify services | critical | 56m |
| Mar 2212:30 UTC | Interruption in service on some stores | minor | 0m |
Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.