We are investigating an issue preventing web traffic to our servers
Jun 21, 06:59 UTCJun 21, 08:11 UTC
Duration
1h 12m
Impact
Major
Root cause
Not disclosed
Shopify, 90 days
2 incidents
Affected
AdminCheckoutReports and DashboardsStorefrontAPI & MobileThird party servicesSupportPoint of Sale
Final update
All traffic is back to normal levels, we are no longer seeing errors and believe this fix has worked as intended.
Timeline
- Resolved · Jun 21, 08:11 UTC
All traffic is back to normal levels, we are no longer seeing errors and believe this fix has worked as intended.
- Monitoring · Jun 21, 07:58 UTC
A fix has been put in place and we are monitoring for any further issues.
- Investigating · Jun 21, 06:59 UTC
We are looking into this and will keep you posted with updates here as soon as we have identified the issue.
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