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Shopify outage history and postmortems

Apps and SaaS · Ottawa, Canada · 0 incidents in 90 days · 100% implied uptime · last 15mo ago

Status page Compare

Incidents

50 on file
StartedIncidentDuration
Jun 2422:57 UTCShop Pay unavailable33m
Jun 2417:46 UTCSome POS transactions are not completing on iOS devices Actions3h 6m
Mar 1315:24 UTCSome Merchants are experiencing issues accessing Storefronts and Shopify Admins41m
Oct 2515:50 UTCSome merchants are encountering errors within their admin2h 42m
Jun 2106:59 UTCWe are investigating an issue preventing web traffic to our servers1h 12m
Jun 810:24 UTCAssets not loading for some Shopify services56m
Mar 2212:30 UTCInterruption in service on some stores0m
Mar 2000:21 UTCAdmin left nav is missing elements3m
Mar 1821:16 UTCLogin issues affecting some merchants3h 38m
Feb 2714:15 UTCTheme Editor degraded1h 29m
Feb 1014:36 UTCSome discount codes might be improperly applied at checkout2h 47m
Jan 2520:05 UTCCheckout completion delayed for some stores11m
Jan 2519:48 UTCPayPal not processing payments25m
Jan 2323:20 UTCShopify storefronts not loading correctly for some stores0m
Jan 2014:31 UTCFailures with Shopify Shipping, Shopify Pay and Admin access23m
Jan 1712:37 UTCCheckout completion delayed for some stores21m
Dec 1921:24 UTCCustomer notification emails not being sent for some stores44m
Dec 719:30 UTCSome Shopify apps and services are experiencing difficulties0m
Dec 422:30 UTCAvalara service degradation causing some checkouts for merchants using Avalara to fall back to Shopify tax engine34m
Dec 422:13 UTCCheckouts on some stores are unavailable1h 51m
Dec 315:41 UTCShopify admin is currently unreachable9m
Dec 216:31 UTCFedEx shipping rates not available at checkout6h 19m
Nov 2815:41 UTCFacebook sales channel not syncing6h 14m
Nov 2610:20 UTCItems missing from search results in Admin1h 20m
Nov 2519:46 UTCAdmin and Storefronts experiencing intermittent downtime1h 48m
Nov 2023:59 UTCBuy button malfunctioning in the admin7m
Nov 2018:40 UTCShopify storefronts not accessible on some stores5m
Nov 1520:21 UTCNo packing slips are being served2h 6m
Nov 1406:06 UTCUPS shipping rates not available at checkout23m
Nov 1406:05 UTCSome stores unable to purchase UPS shipping labels.0m
Nov 1219:18 UTCAnalytics, metrics, reports and Flow delayed2h 52m
Nov 1111:52 UTCOrder Printer, as well as Amazon and Google Shopping sales channels experiencing issues55m
Nov 815:38 UTCShopify storefronts/admins not accessible on some stores17m
Nov 804:15 UTCUPS shipping rates not available at checkout3h 29m
Nov 519:29 UTCSome stores unable to purchase DHL Express shipping labels.2h 3m
Nov 516:51 UTCStorefront and checkout down for some shops2h 10m
Nov 201:05 UTCAdmin not loading correctly for some stores59m
Nov 117:15 UTCStorefront and checkouts down for some storefronts5h 5m
Oct 2923:07 UTCCustomers page not loading correctly for some stores37m
Oct 2916:09 UTCInterruption in service on some stores24m
About Shopify

Shopify Inc. is a Canadian multinational e-commerce company headquartered in Ottawa, Ontario, that operates a cloud e-commerce management platform (CEMP) for retail point-of-sale systems.

The last year, day by day

No incident Minor Major CriticalDeeper colour: longer outage

Downtime, added up

Apps and SaaS median
34m

Shopify: 0m weighted downtime in range, category median 34m.

0 incidents, 0 major or critical, 0m of incident time (0m major or critical, 0m partial), longest none, implied uptime 100%, between Jun 28, 2026 and Sep 25, 2026.

Stated causes

49 incidents with no cause stated.

Across fru.dev:Company profileQuarterlyPaydaysChangefeedUptime

Questions

Is Shopify down right now?

Check Shopify's own status page at https://www.shopifystatus.com for the live state. This page shows Shopify's incident history from that page; the most recent incident started 2025-06-24: "Shop Pay unavailable".

How often does Shopify have outages?

Shopify posted 0 incidents in the last 90 days and 0 in the last year, 0 of them major or critical in the last 90 days. The median incident lasted Ongoing.

When was Shopify's last major outage?

2025-06-24: "Some POS transactions are not completing on iOS devices Actions", lasting 3h 6m.

What usually causes Shopify incidents?

Where Shopify explained the cause, the most common was network (1 incidents). Most status updates do not name a cause.

Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.

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