Who is down right now

Down now20This week248

20 down now · 248 this week

Shopify outage history and postmortems

Apps and SaaS · Ottawa, Canada · 2 incidents in 90 days · 99.74% implied uptime · last 11d ago

Status page Compare with...

Ongoing now

Checked 1h 33m ago
Long-running, still open (none started in the last 7 days)· 1

History

NoticeOct 29, 08:18 UTC
Some merchants encountering error messages within their adminslasted 42m
MinorOngoingOct 8, 14:49 UTC
Some merchants encountering error messages when trying to login to their adminsstill open
MinorJun 24, 2025, 22:57 UTC
Shop Pay unavailablelasted 33m
MajorJun 24, 2025, 17:46 UTC
Some POS transactions are not completing on iOS devices Actionslasted 3h 6m
CriticalMar 13, 2023, 15:24 UTC
Some Merchants are experiencing issues accessing Storefronts and Shopify Adminslasted 41m
MajorOct 25, 2022, 15:50 UTC
Some merchants are encountering errors within their adminlasted 2h 42m
MajorJun 21, 2022, 06:59 UTC
We are investigating an issue preventing web traffic to our serverslasted 1h 12m
CriticalJun 8, 2021, 10:24 UTC
Assets not loading for some Shopify serviceslasted 56m
MinorMar 22, 2020, 12:30 UTC
Interruption in service on some storeslasted 0m
MinorMar 20, 2020, 00:21 UTC
Admin left nav is missing elementslasted 3m
MinorMar 18, 2020, 21:16 UTC
Login issues affecting some merchantslasted 3h 38m
MinorFeb 27, 2020, 14:15 UTC
Theme Editor degradedlasted 1h 29m
MinorFeb 10, 2020, 14:36 UTC
Some discount codes might be improperly applied at checkoutlasted 2h 47m
MajorJan 25, 2020, 20:05 UTC
Checkout completion delayed for some storeslasted 11m
MajorJan 25, 2020, 19:48 UTC
PayPal not processing paymentslasted 25m
NoticeJan 23, 2020, 23:00 UTC
Shopify storefronts not loading correctly for some storeslasted 0m
CriticalJan 20, 2020, 14:31 UTC
Failures with Shopify Shipping, Shopify Pay and Admin accesslasted 23m
NoticeJan 17, 2020, 12:37 UTC
Checkout completion delayed for some storeslasted 21m
MinorDec 19, 2019, 21:24 UTC
Customer notification emails not being sent for some storeslasted 44m
MinorDec 7, 2019, 19:30 UTC
Some Shopify apps and services are experiencing difficultieslasted 0m
MajorDec 4, 2019, 22:30 UTC
Avalara service degradation causing some checkouts for merchants using Avalara to fall back to Shopify tax enginelasted 34m
MinorDec 4, 2019, 22:13 UTC
Checkouts on some stores are unavailablelasted 1h 51m
CriticalDec 3, 2019, 15:41 UTC
Shopify admin is currently unreachablelasted 9m
MinorDec 2, 2019, 16:31 UTC
FedEx shipping rates not available at checkoutlasted 6h 19m
MinorNov 28, 2019, 15:41 UTC
Facebook sales channel not syncinglasted 6h 14m
NoticeNov 26, 2019, 10:20 UTC
Items missing from search results in Adminlasted 1h 20m
MajorNov 25, 2019, 19:46 UTC
Admin and Storefronts experiencing intermittent downtimelasted 1h 48m
MajorNov 20, 2019, 23:59 UTC
Buy button malfunctioning in the adminlasted 7m
MajorNov 20, 2019, 18:40 UTC
Shopify storefronts not accessible on some storeslasted 5m
MajorNov 15, 2019, 20:21 UTC
No packing slips are being servedlasted 2h 6m
MajorNov 14, 2019, 06:06 UTC
UPS shipping rates not available at checkoutlasted 23m
MajorNov 14, 2019, 06:05 UTC
Some stores unable to purchase UPS shipping labels.lasted 0m
MinorNov 12, 2019, 19:18 UTC
Analytics, metrics, reports and Flow delayedlasted 2h 52m
MinorNov 11, 2019, 11:52 UTC
Order Printer, as well as Amazon and Google Shopping sales channels experiencing issueslasted 55m
MinorNov 8, 2019, 15:38 UTC
Shopify storefronts/admins not accessible on some storeslasted 17m
MajorNov 8, 2019, 04:15 UTC
UPS shipping rates not available at checkoutlasted 3h 29m
MajorNov 5, 2019, 19:29 UTC
Some stores unable to purchase DHL Express shipping labels.lasted 2h 3m
MajorNov 5, 2019, 16:51 UTC
Storefront and checkout down for some shopslasted 2h 10m
MinorNov 2, 2019, 01:05 UTC
Admin not loading correctly for some storeslasted 59m
MajorNov 1, 2019, 17:15 UTC
Storefront and checkouts down for some storefrontslasted 5h 5m
About Shopify

Shopify Inc. is a Canadian multinational e-commerce company headquartered in Ottawa, Ontario, that operates a cloud e-commerce management platform (CEMP) for retail point-of-sale systems.

The last year, day by day

No incident Minor Major CriticalDeeper colour: longer outage

Downtime, added up

Apps and SaaS median
5h 36m

Shopify: 5h 36m weighted downtime in range, category median 36m.

2 incidents, 0 major or critical, 7d of incident time (0m major or critical, 7d partial), longest 42m, implied uptime 99.74%, between Aug 12, 2026 and Nov 9, 2026.

Stated causes

51 incidents with no cause stated.

Across Glyph:Company profileQuarterlyPaydaysChangefeedUptime

Questions

Is Shopify down right now?

Check Shopify's own status page at https://www.shopifystatus.com for the live state. This page shows Shopify's incident history from that page; the most recent incident started 2026-10-29: "Some merchants encountering error messages within their admins".

How often does Shopify have outages?

Shopify posted 2 incidents in the last 90 days and 2 in the last year, 0 of them major or critical in the last 90 days. The median incident lasted 42m.

When was Shopify's last major outage?

2025-06-24: "Some POS transactions are not completing on iOS devices Actions", lasting 3h 6m.

What usually causes Shopify incidents?

Where Shopify explained the cause, the most common was network (1 incidents). Most status updates do not name a cause.