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Shopify · Apps and SaaSOct 23, 2019, 13:48 UTC 7 years ago

Payment processing failures for merchants using PayPal Express

MajorNot disclosedUpdated 47d ago
Oct 23, 13:48 UTCOct 23, 14:09 UTC
Duration
21m
Impact
Major
Root cause
Not disclosed
Shopify, 90 days
2 incidents
Affected
Checkout
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Oct 23, 14:09 UTC
    This incident has been resolved.
  2. Monitoring · Oct 23, 13:57 UTC
    PayPal Express payments are now being processed correctly, we will be monitoring
  3. Investigating · Oct 23, 13:48 UTC
    Payment processing is failing for checkouts using PayPal Express. Other PayPal checkout methods should be unaffected.

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