Incidentsby Glyph
UPS shipping rates not available at checkout
Oct 25, 14:54 UTCOct 25, 16:10 UTC
Duration
1h 16m
Impact
Major
Root cause
Not disclosed
Shopify, 90 days
2 incidents
Affected
Third party services
Final update
This incident has been resolved.
Timeline
- Resolved · Oct 25, 16:10 UTC
This incident has been resolved.
- Monitoring · Oct 25, 14:54 UTC
Some stores are seeing no UPS shipping rates displayed to customers at checkout. If you use UPS as your primary shipping method, we recommend that you add rates from other carriers so that customers can complete orders. UPS is working on a solution and we’ll keep you updated.
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