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Shopify · Apps and SaaSOct 29, 2019, 23:07 UTC 7 years ago

Customers page not loading correctly for some stores

MinorNot disclosedUpdated 47d ago
Oct 29, 23:07 UTCOct 29, 23:44 UTC
Duration
37m
Impact
Minor
Root cause
Not disclosed
Shopify, 90 days
2 incidents
Affected
Admin
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Oct 29, 23:44 UTC
    This incident has been resolved.
  2. Monitoring · Oct 29, 23:39 UTC
    A fix has been implemented and we are monitoring the results.
  3. Identified · Oct 29, 23:20 UTC
    The issue has been identified and a fix is being implemented.
  4. Investigating · Oct 29, 23:11 UTC
    We are currently investigating this issue.
  5. Identified · Oct 29, 23:07 UTC
    Some merchants are currently unable to access Customers pages in their Shopify Admin. We are investigating and will keep you updated.

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