Incidentsby Glyph
UPS shipping rates not available at checkout
Nov 8, 04:15 UTCNov 8, 07:44 UTC
Duration
3h 29m
Impact
Major
Root cause
Not disclosed
Shopify, 90 days
2 incidents
Affected
Third party services
Final update
This incident has been resolved.
Timeline
- Resolved · Nov 8, 07:44 UTC
This incident has been resolved.
- Monitoring · Nov 8, 04:15 UTC
Some stores are seeing no UPS shipping rates displayed to customers at checkout. If you use UPS as your primary shipping method, we recommend that you add rates from other carriers so that customers can complete orders. UPS is working on a solution and we’ll keep you updated.
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