Storefront and checkouts down for some storefronts
Nov 1, 17:15 UTCNov 1, 22:20 UTC
Duration
5h 5m
Impact
Major
Root cause
Not disclosed
Shopify, 90 days
2 incidents
Affected
AdminCheckoutStorefront
Final update
This incident has been resolved.
Timeline
- Resolved · Nov 1, 22:20 UTC
This incident has been resolved.
- Monitoring · Nov 1, 22:19 UTC
Lag and other associated issues are resolving themselves, we are continuing to monitor until system health is 100%
- Monitoring · Nov 1, 18:31 UTC
A fix has been implemented and we are monitoring the results.
- Investigating · Nov 1, 17:15 UTC
We are currently investigating this issue.
More from Shopify
Full historySome merchants encountering error messages within their adminslasted 42mSome merchants encountering error messages when trying to login to their adminsstill openShop Pay unavailablelasted 33mSome POS transactions are not completing on iOS devices Actionslasted 3h 6mSome Merchants are experiencing issues accessing Storefronts and Shopify Adminslasted 41mSome merchants are encountering errors within their adminlasted 2h 42m