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Shopify · Apps and SaaSNov 26, 2019, 10:20 UTC 6 years ago

Items missing from search results in Admin

InformationalNot disclosedUpdated 47d ago
Nov 26, 10:20 UTCNov 26, 11:40 UTC
Duration
1h 20m
Impact
Informational
Root cause
Not disclosed
Shopify, 90 days
2 incidents
Affected
Admin
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Nov 26, 11:40 UTC
    This incident has been resolved.
  2. Monitoring · Nov 26, 10:37 UTC
    We have identified the problem and deployed a fix. We'll keep monitoring the issue.
  3. Investigating · Nov 26, 10:22 UTC
    The search function in Shopify admin is returning inaccurate results for some users. We’re investigating and will keep you updated.
  4. Investigating · Nov 26, 10:20 UTC
    We are currently seeing new items missing from the searches within the admin. We are investigating the issue.

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