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Shopify · Apps and SaaSFeb 10, 2020, 14:36 UTC 6 years ago

Some discount codes might be improperly applied at checkout

MinorNot disclosedUpdated 46d ago
Feb 10, 14:36 UTCFeb 10, 17:23 UTC
Duration
2h 47m
Impact
Minor
Root cause
Not disclosed
Shopify, 90 days
2 incidents
Affected
Checkout
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Feb 10, 17:23 UTC
    This incident has been resolved.
  2. Identified · Feb 10, 15:18 UTC
    We’ve identified the problem impacting discount codes and we’re working on a solution.
  3. Investigating · Feb 10, 14:36 UTC
    We are experiencing an interruption in service preventing some discount codes from being applied at checkout. We are investigating and will keep you updated.

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