Incidentsby Glyph
Themes not installing to some shops, problems with downloading shipping labels
Oct 22, 20:13 UTCOct 23, 03:07 UTC
Duration
6h 53m
Impact
Minor
Root cause
Not disclosed
Shopify, 90 days
2 incidents
Affected
Admin
Final update
This incident has been resolved.
Timeline
- Resolved · Oct 23, 03:07 UTC
This incident has been resolved.
- Identified · Oct 22, 20:55 UTC
The issue has been identified. We are working with our third party providers to resolve these issues.
- Investigating · Oct 22, 20:13 UTC
Some users are currently unable to install Themes from the Shopify Theme Store. Some users are currently unable to download Shipping Labels. Some users are currently unable to retrieve digital downloads. We are investigating the issue and will keep you updated.
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