Facebook sales channel not syncing
Nov 28, 15:41 UTCNov 28, 21:55 UTC
Duration
6h 14m
Impact
Minor
Root cause
Not disclosed
Shopify, 90 days
0 incidents
Affected
Third party services
Final update
This incident has been resolved.
Timeline
- Resolved · Nov 28, 21:55 UTC
This incident has been resolved.
- Monitoring · Nov 28, 19:57 UTC
We are continuing to monitor and we'll keep you updated.
- Monitoring · Nov 28, 17:10 UTC
Facebook are working on a solution and we'll keep you updated.
- Investigating · Nov 28, 15:41 UTC
The Facebook sales channel is temporarily not syncing for some stores. We’re investigating and will keep you updated.
More from Shopify
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Jun 2422:57 UTC | Shop Pay unavailable | minor | 33m |
| Jun 2417:46 UTC | Some POS transactions are not completing on iOS devices Actions | major | 3h 6m |
| Mar 1315:24 UTC | Some Merchants are experiencing issues accessing Storefronts and Shopify Admins | critical | 41m |
| Oct 2515:50 UTC | Some merchants are encountering errors within their admin | major | 2h 42m |
| Jun 2106:59 UTC | We are investigating an issue preventing web traffic to our servers | major | 1h 12m |
| Jun 810:24 UTC | Assets not loading for some Shopify services | critical | 56m |
Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.