Problems logging into Shopify accounts
Oct 22, 21:19 UTCOct 22, 22:43 UTC
Duration
1h 25m
Impact
Minor
Root cause
Not disclosed
Shopify, 90 days
0 incidents
Affected
AdminStorefront
Final update
This incident has been resolved.
Timeline
- Resolved · Oct 22, 22:43 UTC
This incident has been resolved.
- Monitoring · Oct 22, 22:35 UTC
A fix has been implemented and we are monitoring the results.
- Investigating · Oct 22, 21:19 UTC
Some merchants and partners are currently unable to log into their Shopify account. We are investigating and will keep you updated.
More from Shopify
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Jun 2422:57 UTC | Shop Pay unavailable | minor | 33m |
| Jun 2417:46 UTC | Some POS transactions are not completing on iOS devices Actions | major | 3h 6m |
| Mar 1315:24 UTC | Some Merchants are experiencing issues accessing Storefronts and Shopify Admins | critical | 41m |
| Oct 2515:50 UTC | Some merchants are encountering errors within their admin | major | 2h 42m |
| Jun 2106:59 UTC | We are investigating an issue preventing web traffic to our servers | major | 1h 12m |
| Jun 810:24 UTC | Assets not loading for some Shopify services | critical | 56m |
Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.