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Shopify · Apps and SaaSNov 14, 2019, 06:05 UTC 6 years ago

Some stores unable to purchase UPS shipping labels.

MajorNot disclosedUpdated 46d ago
Nov 14, 06:05 UTCNov 14, 06:05 UTC
Duration
0m
Impact
Major
Root cause
Not disclosed
Shopify, 90 days
2 incidents
Affected
Third party services
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Nov 14, 06:05 UTC
    This incident has been resolved.
  2. Monitoring · Nov 14, 06:05 UTC
    Some stores are temporarily unable to purchase UPS shipping labels from the fulfillment page in the Shopify admin. Shipping options are working normally for customers at checkout--only the purchase of shipping labels from within the admin is affected. We’re working on a solution and will keep you updated.

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