Checkouts on some stores are unavailable
Dec 4, 22:13 UTCDec 5, 00:04 UTC
Duration
1h 51m
Impact
Minor
Root cause
Not disclosed
Shopify, 90 days
0 incidents
Affected
Checkout
Final update
This incident has been resolved.
Timeline
- Resolved · Dec 5, 00:04 UTC
This incident has been resolved.
- Identified · Dec 4, 22:35 UTC
The issue has been identified and a fix is being implemented.
- Investigating · Dec 4, 22:13 UTC
We are aware that checkout on some stores cannot proceed past the shipping page. We are actively investigating the issue.
More from Shopify
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Jun 2422:57 UTC | Shop Pay unavailable | minor | 33m |
| Jun 2417:46 UTC | Some POS transactions are not completing on iOS devices Actions | major | 3h 6m |
| Mar 1315:24 UTC | Some Merchants are experiencing issues accessing Storefronts and Shopify Admins | critical | 41m |
| Oct 2515:50 UTC | Some merchants are encountering errors within their admin | major | 2h 42m |
| Jun 2106:59 UTC | We are investigating an issue preventing web traffic to our servers | major | 1h 12m |
| Jun 810:24 UTC | Assets not loading for some Shopify services | critical | 56m |
Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.