Incidentsby Glyph
The Admin is not loading correctly for some stores
Oct 22, 14:09 UTCOct 22, 16:06 UTC
Duration
1h 57m
Impact
Major
Root cause
Not disclosed
Shopify, 90 days
2 incidents
Affected
Admin
Final update
This incident has been resolved.
Timeline
- Resolved · Oct 22, 16:06 UTC
This incident has been resolved.
- Monitoring · Oct 22, 15:43 UTC
A fix has been implemented and we are monitoring the results.
- Identified · Oct 22, 15:13 UTC
The issue has been identified and a fix is being implemented.
- Investigating · Oct 22, 14:09 UTC
Some merchants are currently unable to access the themes in their Shopify Admin. We are investigating and will keep you updated.
More from Shopify
Full historySome merchants encountering error messages within their adminslasted 42mSome merchants encountering error messages when trying to login to their adminsstill openShop Pay unavailablelasted 33mSome POS transactions are not completing on iOS devices Actionslasted 3h 6mSome Merchants are experiencing issues accessing Storefronts and Shopify Adminslasted 41mSome merchants are encountering errors within their adminlasted 2h 42m