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Shopify · Apps and SaaSDec 19, 2019, 21:24 UTC 6 years ago

Customer notification emails not being sent for some stores

MinorNot disclosedUpdated 46d ago
Dec 19, 21:24 UTCDec 19, 22:08 UTC
Duration
44m
Impact
Minor
Root cause
Not disclosed
Shopify, 90 days
2 incidents
Affected
Not listed by the vendor.
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Dec 19, 22:08 UTC
    This incident has been resolved.
  2. Monitoring · Dec 19, 21:47 UTC
    A fix has been implemented and we are monitoring the results.
  3. Investigating · Dec 19, 21:24 UTC
    Some stores are temporarily not sending email notifications to customers. We are investigating and will keep you updated.

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