Customer notification emails not being sent for some stores
Dec 19, 21:24 UTCDec 19, 22:08 UTC
Duration
44m
Impact
Minor
Root cause
Not disclosed
Shopify, 90 days
2 incidents
Affected
Not listed by the vendor.
Final update
This incident has been resolved.
Timeline
- Resolved · Dec 19, 22:08 UTC
This incident has been resolved.
- Monitoring · Dec 19, 21:47 UTC
A fix has been implemented and we are monitoring the results.
- Investigating · Dec 19, 21:24 UTC
Some stores are temporarily not sending email notifications to customers. We are investigating and will keep you updated.
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