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Shopify · Apps and SaaSJun 8, 2021, 10:24 UTC 5 years ago

Assets not loading for some Shopify services

CriticalNot disclosedUpdated 46d ago
Jun 8, 10:24 UTCJun 8, 11:20 UTC
Duration
56m
Impact
Critical
Root cause
Not disclosed
Shopify, 90 days
2 incidents
Affected
AdminCheckoutStorefront
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Jun 8, 11:20 UTC
    This incident has been resolved.
  2. Identified · Jun 8, 10:49 UTC
    We have identified the problem impacting several Shopify services and are working on a fix.
  3. Investigating · Jun 8, 10:31 UTC
    Some merchants and customers are experiencing issues accessing different Shopify services, including storefronts and admins We are investigating this and will keep you updated
  4. Investigating · Jun 8, 10:24 UTC
    Assets served from Shopify's CDN are temporarily not accessible. We are investigating and will keep you updated.

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