SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela

Final update

The incident has been resolved and SMS delivery receipts from Twilio Phone Numbers to Movistar network subscribers in Venezuela are operating normally.

1. Resolved · Nov 10, 21:23 UTC
   The incident has been resolved and SMS delivery receipts from Twilio Phone Numbers to Movistar network subscribers in Venezuela are operating normally.
2. Monitoring · Nov 10, 19:11 UTC
   We have observed a recovery in SMS delivery receipts from Twilio Phone Numbers to Movistar network subscribers in Venezuela and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
3. Identified · Nov 10, 18:04 UTC
   Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Movistar network subscribers in Venezuela. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
4. Investigating · Nov 10, 17:57 UTC
   Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Movistar network subscribers in Venezuela. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.