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Twilio · Apps and SaaSNov 9, 2026, 16:53 UTC today

Voice Call Failures from a Subset of Twilio Phone Numbers to Chile

MinorNot disclosedUpdated 21m ago
Nov 9, 16:53 UTCOngoing
Duration
Ongoing
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
552 incidents
Affected
Voice, Latin AmericaCARRIER NETWORK - Voice, Latin America
Status page

Final update

Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Timeline

  1. Identified · Nov 9, 18:29 UTC
    Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
  2. Identified · Nov 9, 17:22 UTC
    Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
  3. Investigating · Nov 9, 16:53 UTC
    Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Chile. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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