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Twilio · Apps and SaaSNov 18, 2025, 21:00 UTC

Our Engineers are Investigating an Issue with 5XXs from Twilio Public API to Customer via Rest Proxy

InformationalNot disclosedUpdated 38h ago
Nov 18, 21:00 UTCNov 18, 21:04 UTC
Duration
4m
Impact
Informational
Root cause
Not disclosed
Twilio, 90 days
554 incidents
Affected
Not listed by the vendor.
Status page

Final update

The Twilio Programmable Messaging API was partially degraded for 1 minute on Nov 18th, 2025 between 12:35:00 PST and 12:36:00 PST. During this period of time, customers sending a message may have received elevated volumes of 5xx's in API responses. This issue has now been resolved.

Timeline

  1. Resolved · Nov 18, 21:04 UTC
    The Twilio Programmable Messaging API was partially degraded for 1 minute on Nov 18th, 2025 between 12:35:00 PST and 12:36:00 PST. During this period of time, customers sending a message may have received elevated volumes of 5xx's in API responses. This issue has now been resolved.

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