Incidentsby GlyphRetroactive Incident - Legacy Marketing Campaign Delays
Aug 4, 18:00 UTCAug 4, 18:00 UTC
Duration
0m
Impact
Informational
Root cause
Not disclosed
Twilio, 90 days
548 incidents
Affected
Not listed by the vendor.
Final update
Retroactive Incident - Our engineers have investigated and resolved the issues with delays with Legacy API marketing campaigns. On Friday July 31, 2026 from 9:52 AM PT to 10:12 AM PT a subset of customers may have experienced delays sending Legacy Marketing campaigns when using the API or SendGrid UI. There was no data loss during this incident. The issue has been resolved and all impacted services are operating normally.
Timeline
- Resolved · Aug 4, 18:00 UTC
Retroactive Incident - Our engineers have investigated and resolved the issues with delays with Legacy API marketing campaigns. On Friday July 31, 2026 from 9:52 AM PT to 10:12 AM PT a subset of customers may have experienced delays sending Legacy Marketing campaigns when using the API or SendGrid UI. There was no data loss during this incident. The issue has been resolved and all impacted services are operating normally.
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