Twilio · Apps and SaaSFeb 5, 2026, 01:26 UTC

Virtual Agent Failures

MinorNot disclosedUpdated 47d ago

Feb 5, 01:26 UTCFeb 5, 02:39 UTC

Duration

1h 13m

Impact

Minor

Root cause

Not disclosed

Twilio, 90 days

548 incidents

Affected

Not listed by the vendor.

Status page

Final update

Our engineers have monitored the fix and confirmed the issue with Virtual Agent in US East has been resolved. All services are now operating normally at this time.

Timeline

Resolved · Feb 5, 02:39 UTC
Our engineers have monitored the fix and confirmed the issue with Virtual Agent in US East has been resolved. All services are now operating normally at this time.

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