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Twilio · Apps and SaaSJan 16, 2026, 17:03 UTC

Lookup API Degraded Performance Affected

InformationalNot disclosedUpdated 37h ago
Jan 16, 17:03 UTCJan 16, 17:03 UTC
Duration
0m
Impact
Informational
Root cause
Not disclosed
Twilio, 90 days
554 incidents
Affected
Not listed by the vendor.
Status page

Final update

Twilio Lookup API Degraded Performance was degraded 01/15/2026, 08:37:00 PM UTC and 01/16/2026, 03:06:00 PM UTC. During this period of time customers may have experienced 1% of Lookup API V1 and Lookup API V2 increase in 404 errors. The issue has now been resolved.

Timeline

  1. Resolved · Jan 16, 17:03 UTC
    Twilio Lookup API Degraded Performance was degraded 01/15/2026, 08:37:00 PM UTC and 01/16/2026, 03:06:00 PM UTC. During this period of time customers may have experienced 1% of Lookup API V1 and Lookup API V2 increase in 404 errors. The issue has now been resolved.

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Full history

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