Skip to content
Twilio · Apps and SaaSOct 15, 2025, 14:28 UTC

Outbound Call Failure to a Subset of Hungary Phone Numbers

MinorNot disclosedUpdated 38h ago
Oct 15, 14:28 UTCOct 30, 21:18 UTC
Duration
15d 6h
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
554 incidents
Affected
Not listed by the vendor.
Status page

Final update

Following an amendment to Decree 4/2012 (I.24), calls made to Hungary using fixed or geographic numbers (like +36 1-9...) as a CLI are now likely to be blocked by local carriers, as of October 15, 2025. This will expand to mobile numbers (like +36 20, 30, 70...) starting June 1, 2026. This means calls made with Transit Caller ID and Verified Caller ID will be delivered by Twilio on a best-effort basis when you're using a Hungarian CLI. Recommended steps: - For calls made into Hungary using Verified Caller ID or Transit Caller ID avoid using Hungarian numbers (+36 1-9… and +36 20, 30, 70...) as your CLI as the calls are likely to be blocked. - If a Hungary CLI isn’t a priority for your use case, use a non-Hungarian CLI like your main business or international service number. If you need one, you can quickly get a United States (+1) number right in the Twilio Console to use for these calls. If you observe abnormal failure patterns, please reach out to Twilio Support for further assistance.

Timeline

  1. Resolved · Oct 30, 21:18 UTC
    Following an amendment to Decree 4/2012 (I.24), calls made to Hungary using fixed or geographic numbers (like +36 1-9...) as a CLI are now likely to be blocked by local carriers, as of October 15, 2025. This will expand to mobile numbers (like +36 20, 30, 70...) starting June 1, 2026. This means calls made with Transit Caller ID and Verified Caller ID will be delivered by Twilio on a best-effort basis when you're using a Hungarian CLI. Recommended steps: - For calls made into Hungary using Verified Caller ID or Transit Caller ID avoid using Hungarian numbers (+36 1-9… and +36 20, 30, 70...) as your CLI as the calls are likely to be blocked. - If a Hungary CLI isn’t a priority for your use case, use a non-Hungarian CLI like your main business or international service number. If you need one, you can quickly get a United States (+1) number right in the Twilio Console to use for these calls. If you observe abnormal failure patterns, please reach out to Twilio Support for further assistance.

More from Twilio

Full history

Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.

Outages by email

Saturday mornings: the week's major outages, new postmortems and disclosed breaches, only in weeks that had some.

Double opt-in. Unsubscribe any time.