SMS Delivery Failures from Twilio Alphanumeric Sender IDs to MTN Nigeria

Final update

The incident has been resolved and SMS delivery from Twilio Alphanumeric Sender IDs to MTN network subscribers in Nigeria is operating normally.

1. Resolved · Sep 23, 23:52 UTC
   The incident has been resolved and SMS delivery from Twilio Alphanumeric Sender IDs to MTN network subscribers in Nigeria is operating normally.
2. Monitoring · Sep 23, 22:28 UTC
   We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Nigeria and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
3. Identified · Sep 23, 19:29 UTC
   Twilio customers may be experiencing SMS delivery failures from Twilio Alphanumeric Sender IDs to MTN network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
4. Identified · Sep 23, 18:23 UTC
   Twilio customers may be experiencing SMS delivery failures from Twilio Alphanumeric Sender IDs to MTN network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
5. Investigating · Sep 23, 17:57 UTC
   Twilio customers may be experiencing SMS delivery failures from Twilio to MTN network subscribers in Nigeria. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.