SMS Delivery Failures from Twilio Alphanumeric Sender IDs to MTN Nigeria
Sep 23, 17:57 UTCSep 23, 23:52 UTC
Duration
5h 54m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
554 incidents
Affected
SMS, Middle East & AfricaCARRIER NETWORK - SMS, Middle East & Africa
Final update
The incident has been resolved and SMS delivery from Twilio Alphanumeric Sender IDs to MTN network subscribers in Nigeria is operating normally.
Timeline
- Resolved · Sep 23, 23:52 UTC
The incident has been resolved and SMS delivery from Twilio Alphanumeric Sender IDs to MTN network subscribers in Nigeria is operating normally.
- Monitoring · Sep 23, 22:28 UTC
We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Nigeria and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- Identified · Sep 23, 19:29 UTC
Twilio customers may be experiencing SMS delivery failures from Twilio Alphanumeric Sender IDs to MTN network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- Identified · Sep 23, 18:23 UTC
Twilio customers may be experiencing SMS delivery failures from Twilio Alphanumeric Sender IDs to MTN network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- Investigating · Sep 23, 17:57 UTC
Twilio customers may be experiencing SMS delivery failures from Twilio to MTN network subscribers in Nigeria. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
More from Twilio
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2503:49 UTC | SMS Delivery Delays from Twilio to Claro Brazil | minor | Ongoing |
| Sep 2502:24 UTC | SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States | minor | Ongoing |
| Sep 2420:40 UTC | Event Streams Service Disruption | minor | 5h 44m |
| Sep 2417:55 UTC | SMS Delivery Receipt Delays from a Subset of Twilio Alphanumeric Sender IDs to Ooredoo Algeria | minor | Ongoing |
| Sep 2417:19 UTC | Some Transfer Calls in Elastic SIP Trunking Failing With Error Code 32204 | minor | 43m |
| Sep 2416:22 UTC | Link Branding Creation Fails with HTTP 500 Internal Server Error (Auto SSL Enabled) | minor | 2h 4m |
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