Twilio · Apps and SaaSMay 9, 2026, 04:00 UTC

Network Degradation Between Regions Impacting Voice Calls, Video Sessions & Webhooks

MinorNot disclosedUpdated 47d ago

May 9, 04:00 UTCMay 9, 12:21 UTC

Duration

8h 21m

Impact

Minor

Root cause

Not disclosed

Twilio, 90 days

548 incidents

Affected

Not listed by the vendor.

Status page

Final update

The incident affecting cross region connectivity has now been resolved. Customers will no longer experience degradation of calls, video calls or dropped Webhooks traversing between regions.

Timeline

Resolved · May 9, 12:21 UTC
The incident affecting cross region connectivity has now been resolved. Customers will no longer experience degradation of calls, video calls or dropped Webhooks traversing between regions.

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