Twilio · Apps and SaaSApr 29, 2026, 17:40 UTC

New Accounts Are Being Incorrectly Identified as Legacy Whatsapp Account

MinorNot disclosedUpdated 47d ago

Apr 29, 17:40 UTCApr 30, 17:38 UTC

Duration

23h 58m

Impact

Minor

Root cause

Not disclosed

Twilio, 90 days

548 incidents

Affected

Not listed by the vendor.

Status page

Final update

We have identified that this issue is impacting a small percentage of customers and their account type will be remediated. No additional updates will be provided on this issue.

Timeline

Resolved · Apr 30, 17:38 UTC
We have identified that this issue is impacting a small percentage of customers and their account type will be remediated. No additional updates will be provided on this issue.

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