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Twilio · Apps and SaaSOct 30, 2026, 00:10 UTC today

SMS Delivery Delays from Twilio to Altice United States

MinorNot disclosedUpdated 43m ago
Oct 30, 00:10 UTCOngoing
Duration
Ongoing
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
557 incidents
Affected
SMS Long Code, North AmericaSMS Short Code, North AmericaSMS Toll-Free, North AmericaCARRIER NETWORK - SMS Long Code, North AmericaCARRIER NETWORK - SMS Short Code, North AmericaCARRIER NETWORK - SMS Toll-Free, North America
Status page

Final update

Twilio customers may be experiencing SMS delivery delays from Twilio to Altice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Timeline

  1. Identified · Oct 30, 03:12 UTC
    Twilio customers may be experiencing SMS delivery delays from Twilio to Altice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
  2. Identified · Oct 30, 01:12 UTC
    Twilio customers may be experiencing SMS delivery delays from Twilio to Altice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
  3. Identified · Oct 30, 00:11 UTC
    Twilio customers may be experiencing SMS delivery delays from Twilio to Altice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
  4. Investigating · Oct 30, 00:10 UTC
    Twilio customers may be experiencing SMS delivery delays from Twilio to Altice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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