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Twilio · Apps and SaaSSep 22, 2026, 06:55 UTC

SMS Delivery Delays and Failures from Twilio to Airtel India

MinorNot disclosedUpdated 37h ago
Sep 22, 06:55 UTCSep 22, 12:49 UTC
Duration
5h 55m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
554 incidents
Affected
SMS, APACCARRIER NETWORK - SMS, APAC
Status page

Final update

The incident has been resolved and SMS delivery from Twilio to Airtel network subscribers in India is operating normally.

Timeline

  1. Resolved · Sep 22, 12:49 UTC
    The incident has been resolved and SMS delivery from Twilio to Airtel network subscribers in India is operating normally.
  2. Monitoring · Sep 22, 10:42 UTC
    We have observed a recovery in SMS delivery from Twilio to Airtel network subscribers in India and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
  3. Identified · Sep 22, 08:42 UTC
    Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Airtel network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
  4. Identified · Sep 22, 07:42 UTC
    Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Airtel network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
  5. Investigating · Sep 22, 06:55 UTC
    Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Airtel network subscribers in India. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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