Incidentsby GlyphIssues Storing Real-Time Transcriptions in Conversational Intelligence
May 18, 09:10 UTCMay 18, 10:46 UTC
Duration
1h 36m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
548 incidents
Affected
Not listed by the vendor.
Final update
The issue preventing the storage of real-time transcripts and their subsequent intelligence analysis has been resolved, and Conversational Intelligence is operating normally at this time.
Timeline
- Resolved · May 18, 10:46 UTC
The issue preventing the storage of real-time transcripts and their subsequent intelligence analysis has been resolved, and Conversational Intelligence is operating normally at this time.
More from Twilio
Full historySMS Delivery Receipt Delays from Twilio to Bouygues Telecom Francestill openSMS Delivery Failures from Germany to a Subset of Twilio Long Codesstill openSMS Delivery Failures from Twilio to ETL Laosstill openSMS Delivery Failures from Twilio to MTN Nigerialasted 6h 1mSilent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canadalasted 14h 13mSMS Delivery Receipt Delays from Twilio to Globe Philippineslasted 13h 17m