Who is down right now

20 down now · 248 this week

Twilio · Apps and SaaSSep 24, 2026, 16:22 UTC 6 weeks ago

Link Branding Creation Fails with HTTP 500 Internal Server Error (Auto SSL Enabled)

MinorNot disclosedUpdated 45d ago
Sep 24, 16:22 UTCSep 24, 18:26 UTC
Duration
2h 4m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
548 incidents
Affected
SendGrid Website
Status page

Final update

Our engineers have monitored the fix and confirmed the issue with Link Branding (Auto SSL Enabled) has been resolved. All services are now operating normally at this time.

Timeline

  1. Resolved · Sep 24, 18:26 UTC
    Our engineers have monitored the fix and confirmed the issue with Link Branding (Auto SSL Enabled) has been resolved. All services are now operating normally at this time.
  2. Monitoring · Sep 24, 18:02 UTC
    Our engineers have implemented a fix and are monitoring system performance. Link Branding creation with Auto SSL selected has recovered and functionality has improved. We will provide another update in 30 minutes or as soon as more information becomes available.
  3. Identified · Sep 24, 16:22 UTC
    Starting at approximately 8:40am Pacific time on Sept 24th, our engineers have identified an issue causing HTTP 5xx errors during Link Branding creation with Auto SSL enabled and are working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.

More from Twilio

Full history