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Twilio · Apps and SaaSAug 10, 2026, 16:21 UTC

400 Error on Plan Downgrades and Cancellations for Accounts with Dedicated IPs

MinorNot disclosedUpdated 38h ago
Aug 10, 16:21 UTCAug 10, 17:45 UTC
Duration
1h 24m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
554 incidents
Affected
Not listed by the vendor.
Status page

Final update

Our engineers have monitored the fix and confirmed the issue with plan downgrades and cancellations for accounts with dedicated IPs has been resolved. All services are now operating normally at this time.

Timeline

  1. Resolved · Aug 10, 17:45 UTC
    Our engineers have monitored the fix and confirmed the issue with plan downgrades and cancellations for accounts with dedicated IPs has been resolved. All services are now operating normally at this time.

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