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Twilio · Apps and SaaSMar 11, 2026, 23:37 UTC 8 months ago

Automated Alert: Minimal Customer Impact

InformationalNot disclosedUpdated 47d ago
Mar 11, 23:37 UTCMar 11, 23:55 UTC
Duration
18m
Impact
Informational
Root cause
Not disclosed
Twilio, 90 days
548 incidents
Affected
Not listed by the vendor.
Status page

Final update

We have fully investigated the Twilio Accounts not reactivating after successfully adding funds to the Account issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

Timeline

  1. Resolved · Mar 11, 23:55 UTC
    We have fully investigated the Twilio Accounts not reactivating after successfully adding funds to the Account issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

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