Video Transcriptions Issue
Jan 26, 16:25 UTCJan 26, 16:25 UTC
Duration
0m
Impact
Informational
Root cause
Not disclosed
Twilio, 90 days
554 incidents
Affected
Not listed by the vendor.
Final update
Twilio VIDEO - Realtime Transcriptions & Group Rooms was degraded for 28 minutes between 05:34 - 06:02 Pacific Time on 01/20/2026. During this period of time, some customers failed to connect to Group Rooms using voice calls and some were unable to use Video Transcriptions. The issue has now been resolved.
Timeline
- Resolved · Jan 26, 16:25 UTC
Twilio VIDEO - Realtime Transcriptions & Group Rooms was degraded for 28 minutes between 05:34 - 06:02 Pacific Time on 01/20/2026. During this period of time, some customers failed to connect to Group Rooms using voice calls and some were unable to use Video Transcriptions. The issue has now been resolved.
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