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Twilio · Apps and SaaSMay 27, 2026, 17:40 UTC 5 months ago

Errors With Flex Agent Copilot

MinorNot disclosedUpdated 47d ago
May 27, 17:40 UTCMay 27, 20:18 UTC
Duration
2h 38m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
548 incidents
Affected
Not listed by the vendor.
Status page

Final update

Our engineers have monitored the fix and confirmed the issue with Errors in Flex Agent Copilot generating Conversation Wrap Up Notes has been resolved. All services are now operating normally at this time.

Timeline

  1. Resolved · May 27, 20:18 UTC
    Our engineers have monitored the fix and confirmed the issue with Errors in Flex Agent Copilot generating Conversation Wrap Up Notes has been resolved. All services are now operating normally at this time.

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