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Twilio · Apps and SaaSSep 18, 2026, 09:23 UTC 7 weeks ago

SMS Delivery Receipt Delays from Twilio to Ufone Pakistan

MinorNot disclosedUpdated 47d ago
Sep 18, 09:23 UTCSep 18, 16:03 UTC
Duration
6h 40m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
548 incidents
Affected
SMS, APACCARRIER NETWORK - SMS, APAC
Status page

Final update

The incident has been resolved and SMS delivery receipts from Twilio to Ufone network subscribers in Pakistan are operating normally.

Timeline

  1. Resolved · Sep 18, 16:03 UTC
    The incident has been resolved and SMS delivery receipts from Twilio to Ufone network subscribers in Pakistan are operating normally.
  2. Monitoring · Sep 18, 14:00 UTC
    We have observed a recovery in SMS delivery receipts from Twilio to Ufone network subscribers in Pakistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
  3. Identified · Sep 18, 12:32 UTC
    Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Ufone network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
  4. Identified · Sep 18, 10:27 UTC
    Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Ufone network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
  5. Identified · Sep 18, 09:23 UTC
    Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Ufone network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
  6. Investigating · Sep 18, 09:23 UTC
    Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Ufone network subscribers in Pakistan. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

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