Twilio · Apps and SaaSNov 6, 2026, 17:24 UTC

SMS Delivery Delays from Twilio to Claro Dominican Republic

MinorNot disclosedUpdated 2d ago

Nov 6, 17:24 UTCNov 6, 21:10 UTC

Duration

3h 46m

Impact

Minor

Root cause

Not disclosed

Twilio, 90 days

548 incidents

Affected

SMS, Latin AmericaCARRIER NETWORK - SMS, Latin America

Final update

The incident has been resolved and SMS delivery from Twilio to Claro network subscribers in the Dominican Republic is operating normally.

Resolved · Nov 6, 21:10 UTC
The incident has been resolved and SMS delivery from Twilio to Claro network subscribers in the Dominican Republic is operating normally.
Monitoring · Nov 6, 19:08 UTC
We have observed a recovery in SMS delivery from Twilio to Claro network subscribers in the Dominican Republic and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Identified · Nov 6, 18:37 UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in the Dominican Republic. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Identified · Nov 6, 17:31 UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in the Dominican Republic. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Investigating · Nov 6, 17:24 UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in the Dominican Republic. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.