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Twilio · Apps and SaaSAug 28, 2026, 10:33 UTC 2 months ago

Voice Call Failures and Audio Quality Degradation Between a Subset of Twilio Hong Kong Phone Numbers and Multiple Networks in Hong Kong

MinorNot disclosedUpdated 47d ago
Aug 28, 10:33 UTCAug 31, 14:35 UTC
Duration
3d 4h
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
548 incidents
Affected
Not listed by the vendor.
Status page

Final update

The incident has been resolved and voice calls between a subset of Twilio Hong Kong Phone Numbers and network subscribers on affected networks in Hong Kong are operating normally.

Timeline

  1. Resolved · Aug 31, 14:35 UTC
    The incident has been resolved and voice calls between a subset of Twilio Hong Kong Phone Numbers and network subscribers on affected networks in Hong Kong are operating normally.

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