Skip to content
Twilio · Apps and SaaSAug 28, 2026, 10:33 UTC

Voice Call Failures and Audio Quality Degradation Between a Subset of Twilio Hong Kong Phone Numbers and Multiple Networks in Hong Kong

MinorNot disclosedUpdated 37h ago
Aug 28, 10:33 UTCAug 31, 14:35 UTC
Duration
3d 4h
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
554 incidents
Affected
Not listed by the vendor.
Status page

Final update

The incident has been resolved and voice calls between a subset of Twilio Hong Kong Phone Numbers and network subscribers on affected networks in Hong Kong are operating normally.

Timeline

  1. Resolved · Aug 31, 14:35 UTC
    The incident has been resolved and voice calls between a subset of Twilio Hong Kong Phone Numbers and network subscribers on affected networks in Hong Kong are operating normally.

More from Twilio

Full history

Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.

Outages by email

Saturday mornings: the week's major outages, new postmortems and disclosed breaches, only in weeks that had some.

Double opt-in. Unsubscribe any time.